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Working with Real Estate Agents Explained

It’s important to know who’s working on your behalf in a real estate transaction. In fact, it’s so important, the North Carolina Real Estate Commission made a brochure and acknowledgement form to cover exactly that. PSCP Agent Stuart Shefter returns with two video explaining Working with Real Estate Agents for Sellers and Buyers.

Working with Real Estate Agents for Sellers

Working with Real Estate Agents for Buyers

Click here for more videos from Stuart.

Peak, Swirles and Cavallito On June 21, 2022 / Buying, Selling, Videos

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What Our Clients Say

- "
  
  I lucked out with Katie as my seller’s agent. First, we clicked in our communication. I had interviewed three other realtors before speaking with Katie. Within two minutes, she and I were talking as if we had already signed an agreement to work together. When it came to staging my house, Katie’s experience resulted in a home-to-show that would attract buyers of various sorts but still reflected my life in this home that had served me well for more than 18 years. We used my furniture and art, and made a few very minor changes in furniture placement. Oh yes! Katie banished one of my favorite floor lamps to the garage. The house sold quickly and above list price. However, that sale wasn’t completed. Katie guided me through my disappointment, supported me as we put the house back on the market at a higher list price, and celebrated with me when the “real” buyers came in with a very generous and well-thought-out offer. Katie listens, responds, is patient and practical and diplomatic, and leverages her expertise and experience for success. She knows her stuff. What seller “could ask for anything more?” to paraphrase an old song.
  
  "
  
  —Ms. Kitchen | Agent: Katie Joyce
- "Stuart Shefter worked tirelessly over the last year and a half to help our family in Durham, find an affordable home and then listed and sold a townhome for us in Greensboro. He was tasked with finding a home for, in essence, two families. Family home with room for mother-in-laws quarters then sell the mother-in-laws home in Greensboro. The Greensboro location he had to sell three times (first two buyers simply changed their minds). Stuart kept us informed of any changes or action required on our part and just did an all around awesome job. If you are looking to either buy or sell property of any type, Stuart is your man. We all moved here from different states, and he helped us understand the North Carolina real estate laws. Thank you Peak Swirles & Cavallito Properties and especially thank you Stuart Shefter."
  
  —Brenda | Agent: Stuart Shefter
- "Peak Swirles & Cavallito did an outstanding job with the sale of my home. I highly recommend this company."
  
  —Tina
- "Todd Cromer helped us purchase our first home in 2016, then helped us sell it in 2022. Both buying and selling with Todd through Peak, Swirles, & Cavallito Properties was a fantastic experience, and we would happily recommend him to others looking to buy or sell a home in the Durham area. Todd has gone above and beyond as a realtor and friend to us, and we sincerely appreciate all of his help!"
  
  —Kimberly | Agent: Todd Cromer
- "Anna was amazing to work with when buying our first home! She answered all of our questions and made sure we understood the entire process. I would highly recommend Anna for anyone looking to buy a home!"
  
  —Rebecca | Agent: Anna Fadel
- "
  
  We had a great experience with Peak Swirles & Cavallito Properties. Our realtor was given a very difficult task of finding a forever home for our family, with enough room for 5 adults to live comfortable and not be on top of each other and within our budget. This was accomplished but not without some road blocks along the way but Stuart Shefter managed everything all the way to the end and then some. I would recommend him and this realty company anytime. Thank you Stuart and Peak Swirles & Cavallito Properties for our next adventure.
  
  "
  
  —Wanda | Agent: Stuart Shefter
- "Great experience in a difficult market for buyers. Susan came to us through multiple recommendations, and having worked with her it's easy to understand why she is so recommended. And, reputations matter! Susan knows the market, she knows her craft, and takes great pride in her profession and work. She listens intently, advises with a careful touch and oh by the way.... she enjoys what she does which makes the process that much better. Highly recommended."
  
  —Van | Agent: Susan Peak
- "Susan Peak was fabulous. She sold us our house 20 years ago and we planned all along to have her sell it when we were ready for a next move. We’ve already referred a new family moving to the area to her."
  
  —Susan | Agent: Susan Peak
- "Katie is awesome! A pleasure to work with, she is professional at the highest levels and took care of all the needs to successfully sell the property at the best price and ease. Thanks Katie. I am sure we will work with Katie again in the future."
  
  —Jonathan | Agent: Katie Joyce
- "Todd Cromer helped us with the recent sale of my parents’ home of 50 years. He carried us through the daunting and emotional process with helpful resources and excellent communication. He was patient and kind, and his work ethic was superb. Todd was wonderful to work with and I highly recommend him and his firm."
  
  —Caroline | Agent: Todd Cromer
- "We are first time home buyers that had the pleasure of working with Stuart! He was patient with us, paid attention to our needs and was available virtually around the clock. Thanks to him, our home buying process was not nearly as stressful and difficult as we thought."
  
  —Lonna | Agent: Stuart Shefter
- "Anna was tremendous to work with. Receptive, attentive and a true professional. We will certainly use her services again and will recommend to everyone in need."
  
  —Barry and Bonnie | Agent: Anna Fadel
- "Courtney was wonderful to work with. She sold our house in one day and that was because she spent countless hours getting it ready. Her attention to detail showed. The photographer she sent to take pictures did a beautiful job but she came back at 9:30 at night to get a picture of our house with our spotlight on it. After we were under contract she helped walk us through all of the steps needed to close on time. I would definitely recommend her, she will give you her all."
  
  —Toppy | Agent: Courtney Smith
- "Courtney is amazing! She helped us find our dream home. This market is so crazy and she helped us through every step of the way. She listened to our wants and showed us so many houses. She takes her time with you and explains everything as you go. This is our first home buying experience and she was the right person to lead us in the house hunting journey. We had no idea what to expect. But you gain a new number one contact in your realtor as we had many phone calls and showings over the course of time. We could not have done it without her. You can tell she cares about her clients. She was there for every inspection and appointment. We took up a lot of her time and she was always so kind and patient with us. She even made us a cute congratulations/house warming basket. I’m forever thankful for Courtney and all her hard work. I highly recommend anyone who is looking to buy or sell that she will get the job done right."
  
  —Sierra | Agent: Courtney Smith
- "
  Katie is friendly, knowledgeable, responsive and a good listener who strives to meet her customers’ needs by first understanding what they want. This is a lost art among today’s realtors who are often more focused on the sales than the service.
  "
  
  —jclintonweaver | Agent: Katie Joyce
- "
  Katie answered my questions about the market with knowledge, authority and specifics. She steered me to the right properties and steered me away from properties that, on paper, had caught my eye but that weren't remotely suitable given my criteria. She made time for me, kept to an agreed-up schedule and drew up offers at lightning speed when we found ourselves in competitive bidding situations. I always felt I was in good hands, and ended up in the house that was right for me.
  "
  
  —afrankjr | Agent: Katie Joyce
- "Susan Peak was truly a dream to work with — incredibly patient, and always on the look out for the perfect home. She was very organized, professional, incredible attention to detail, and responsive! It has been a difficult market for buyers, and I felt safe in her hands while she worked with us to help us find our first home."
  
  —Erin | Agent: Susan Peak
- "This was a fantastic experience! We worked with Dede and Anna and we had some hiccups along the way - totally not related to them - but they rose to the occasion and then above it. I really can't express enough how knowledgeable, professional, and helpful they both have been throughout the entire process. They were excellent partners and advisors in this process and we can't thank them enough!!"
  
  —Jacqueline | Agent: Dede Hall & Anna Fadel
- "Stuart Shefter was our realtor as we were going through the process of buying our first home. Stuart guided us along the way with dedication and attention to detail. Even with how fast the market was moving we knew we could count on Stuart to support us every step of the way and work hard to find the right place for us. He was very responsive, patient, paid attention to our needs and provided the necessary education at the right time. He helped to make the overall process feel a lot less overwhelming by talking through the different steps, strategizing with us and helped us set realistic expectations. We're so glad we worked with Stuart. He is a true advocate for his clients and he really cares about his work!"
  
  —Alexandra | Agent: Stuart Shefter
- "We worked with Stuart Shefter as first time home buyers. He was great at guiding us through the process, explaining all the steps and helping us figure out a good fit for our budget and needs. Stuart was steadfast, patient, professional and very supportive. We highly recommend him!!"
  
  —Sasha | Agent: Stuart Shefter
- "What more could anyone want from their listing agent than what we got from Laurie? I’ll list all the positives but honestly, I don’t think the words will do her justice. Knowledgeable, competent, professional, honest, diligent, a creative thinker, genuine and thoughtful. She is honest and to-the-point while at the same time diplomatic. A true professional who genuinely cares. Laurie is extremely knowledgeable about the industry in general and more importantly and specifically about the local market. She does her homework! No stone goes unturned – from how to enhance curb appeal to thoughtful staging to the physical “health” of the house to the loan process which in our case, was anything but straight-forward. Laurie does not miss a trick (or a leaky faucet) and attends to every potential hiccup so that there are no surprises when the inspection is done or when an offer comes in. She truly went above and beyond for us. We were out-of-town owners with renters living there during a pandemic with extremely limited ability to show the house. In the midst of all that, she went to the property to meet landscapers, driveway repair people, locksmiths and more. She even potted plants for the front terrace and made sure they survived, stopping by to water them in the blazing heat of a NC summer! Despite all the complications thrown at her, Laurie didn’t falter, didn’t waver for a moment, and kept us reassured. She persisted through it all and GOT THE DEAL DONE. Anyone can feel confident they have the best of the best with Laurie as their agent."
  
  —Anne and Tom | Agent: Laurie Myer
- "First time homebuyer here. I got hooked up with Todd Cromer through Redfin, and I am so happy I did. He was crucial to our success in crafting a successful offer in this hot market. I didn't know an earnest money from a closing cost, and he walked me through all of it. It's been months since closing and he still checks in. He is kind and funny and a joy to work with. I couldn't recommend him more highly."
  
  —Julie | Agent: Todd Cromer
- "Dede Hall guided us through the process of selling our house and made the experience seamless! All questions answered, communication was timely, advice was thoughtful from an experienced agent. She did a lot of the leg work and arranging of things, and we only had to follow her lead. We feel we got top dollar; couldn’t have done it without her!"
  
  —Faye | Agent: Dede Hall
- "Laurie Myer did an incredible job for us on our home purchase! We were on an extremely tight timeline, new to the area and not sure what we wanted. Laurie was supremely organized, provided excellent advice, and got us into a home we love in less than a month from the start of our search!"
  
  —Jay | Agent: Laurie Myer
- "Jennifer was honest, upfront, positive and aware of the area."
  
  —Judythe | Agent: Jennifer Nichols
- "Katie did an outstanding job helping us relocate back to Trinity Park from Philadelphia. She truly understood what we were looking for in a home and helped us find our dream house. Katie was a true professional every step of the way. We were especially grateful for the tremendous work she did to schedule multiple inspections in a short period of time and navigate some complex negotiations with the sellers. We would wholeheartedly recommend Katie to anyone who was looking to buy or sell a house."
  
  —Cindy & John | Agent: Katie Joyce
- "Katie was excellent to work with and the transaction went very smoothly. I would recommend PSCP to anyone trying to sell a house."
  
  —Cindie | Agent: Katie Joyce
- "I was very pleased with Dede’s professional skills & personal professionalism!! We seemed to have an excellent verbal connection In accomplishing an efficient exchange, it was a pleasure to work together!! Surely to my benefit!!"
  
  —Alice | Agent: Dede Hall
- "Todd Cromer is the BEST! I was an out of town client and he treated me the upmost professionalism you can hope for in an agent and more! Trust me, he went beyond the call of duty and I truly appreciate him for that!"
  
  —John | Agent: Todd Cromer
- "We absolutely love working with Dede Hall!! She helped us buy our house in 2015, and sell it in 2020. She had all the records from before and remembered almost everything, and since we were moving out of state with a new baby, she also had a guy lined up and took care of everything! From the moment we met back up to discuss selling, she put our minds at ease and did a great job guiding us through the process. We got our house sold just in time before the COVID lockdown thanks to her!"
  
  —Kaitlyn | Agent: Dede Hall
- "We are thankful that we had the guidance and expertise of our agent in selling our home. Without our outstanding realtor the whole process would have been so overwhelming. Susan advised us on how to stage and prep for the showing of our house so that its unique attributes were accented. She was always available with helpful advice, answered questions, made recommendations and kept us informed throughout the process. We are happy sellers!"
  
  —Vickie & Charles | Agent: Susan Peak
- "We had the pleasure of working with DJ Maniace who met the challenge of finding us a great home despite the fact that we were new to the area, had not bought a property in 34 years, I was dealing with a broken foot, and the virus was in the air! She was a great partner, bringing things to our attention and overall making us feel like we were her only clients. Unqualified recommendation!"
  
  —Nancy | Agent: DJ Maniace
- "We can't say enough good things about Laurie Myer. She is thorough, detail-oriented, patient, honest, and dedicated to finding the absolutely right place for her clients. We have not only enjoyed working with her, we consider her to be a friend. She is a 10++ all the way!"
  
  —Barb & Jim | Agent: Laurie Myer
- "It's always smooth sailing with Dede Hall. She's accessible, efficient, sensible, and cheerful -- everything one could ask for in a realtor. She's just helped us with our third home purchase, and we're grateful for her expertise."
  
  —Judy | Agent: Dede Hall
- "I can't say enough about the positive experience we had and continue to have dealing with Todd Cromer. He has been unbelievable to work with. He has provided first class service, from picking us up at the airport, finding places to stay and eat and showing great patience while we looked for our home. Once we found our special place he continued to be involved with the overall purchase, home inspection and overseeing work that needed to be done prior to us moving in. He even made special trips to measure the windows for curtains for my wife. As we sit here in Florida on our vacation Todd continues to oversee the work on the house to ensure its ready for us to move in. Todd is no longer our Realtor he is our friend - what more can I say !!!!!! Anyone moving into the area, you need to ask for Todd, it will be the best decision you make."
  
  —Steve | Agent: Todd Cromer
- "Ann Cavallito was fantastic. She kept us informed at all times of our responsibilities and kept us up to date. Showed us many properties without pressure and made it fun to find our dream home."
  
  —Donna & Bart
- "Katie was excellent."
  
  —Jim | Agent: Katie Joyce
- "This is a high quality organization that works swiftly, effectively, and reliably. They are always efficient and professional, in all aspects of the process of buying and selling a home. Sudi Swirles sold us our first home in 2007, helped us find our second home to fit our growing family, and then sold our first home in a matter of days. She guided us expertly through every aspect of the process, was hands on and thorough, but was never pushy. She deftly intuits what you want and need in a house and helps you find it. I very highly recommend them!"
  
  —Ellen | Agent: Sudi Swirles
- "Professional, courteous- easy to trust! Laurie Myer did a fantastic job helping us purchase our first home!"
  
  —Elizabeth | Agent: Laurie Myer
- "Laurie was superb!"
  
  —Sharon | Agent: Laurie Hutchings
- "We worked with Dede Hall for both selling a unit in May 2018 and then purchasing our new place in February 2019. In selling our old place Dede was expert in working with the tenants who were renting from me, and they commented to me how pleasant Dede was. Dede was great working with us, and incredibly patient, in helping us find what we wanted - rather than trying to sell us on something we didn't want. We're in love with our new place, and would wholeheartedly recommended Dede for any part of a real estate transaction."
  
  —Matthew | Agent: Dede Hall
- "Todd Cromer helped my partner and I purchase our first home together. It was a fabulous experience and we will definitely be staying in touch."
  
  —Shelby | Agent: Todd Cromer
- "Todd and Dede were fantastic agents! Always quick to respond to email/text, and took the time to explain each stage of the process. It was that education component that made me feel confident as they guided me through selling my townhouse. Definitely recommend them if you're buying or selling a house in the area."
  
  —Stuart | Agent: Todd Cromer & Dede Hall
- "Katie Joyce is a terrific agent. She represented us nearly six years ago as we were buying a house, and just represented us again for selling the same house, hence we worked with her as both buyers and sellers. Katie knows the real estate business inside out. She knows the local market very well, works effectively with other agents, is facile with the nuances of rules and regulations, and is as nice as they come. We recommend her highly."
  
  —Kelly | Agent: Katie Joyce
- "Good knowledge of market and very pleasant to work with."
  
  —Rebecca and Jason | Agent: Jane Phillips
- "I was very satisfied with the whole process of the lead-up to the sale and the sale and results thereof. Katie made just the right suggestions for improving the property without spending too much and provided a wonderful workman. She is clearly very knowledgeable and helped us throughout the process. She even shopped for many of the extras to enhance out home."
  
  —Judith and Lewis | Agent: Jane Phillips
- "Jane went above and beyond the call of duty on multiple occasions. The many value-added services she provided proved to be our saving grace. We have already recommended Jane! Even before we closed, we put Jane in contact with a friend looking to sell his house. The reasons were many, but in short, her genuine concern of her client’s best interest is evident in everything she does, her honesty and integrity showed in each interaction, her willingness to do what it takes to make things happen is amazing, and her professional knowledge and experience is what makes her a truly fantastic agent. All of the above, and more, make Jane a wonderful person and agent."
  
  —Jonathan | Agent: Jane Phillips
- "Katie Joyce is experienced, mature and knowledgeable. She also has a calm and steady presence, a desirable and even necessary quality for dealing with a first-time home seller who has lived in the same house for 46 years! Katie was responsive to my questions and concerns and worked with me closely throughout the entire process, from first to last. She also treated me and my property with great respect, with full attention."
  
  —Judith | Agent: Katie Joyce
- "I worked with Sudi twice while living in Durham. I cannot say enough good things about her. She knows the area exceptionally well. Even better, she lived near where I did and at one point probably 20 years ago had sold my house in another transaction! It was really just pure luck that I was introduced to her. She is professional, honest, incredibly easy to work with, resourceful, and gets the job done. In the two homes I sold with her help, both I got more than a 33% profit over my initial paid price and in both cases got offers above my asking price. The proof is in the numbers with Sudi. You cannot go wrong."
  
  —Jeremy | Agent: Sudi Swirles
- "Sudi is definitely the BEST realtor I've used yet. She helped me purchase my first home when I was young and had no idea the trials and tribulations of real estate! About a year ago my family planned on moving and decided to go with another realtor not to be named. What a mistake! We spend thousands of dollars and over six months trying to close on a house that we never ended up purchasing. I went back to Sudi and asked for help purchasing our non traditional woods home and it was seamless. Even through a pre planned vacation Sudi was easy to contact and drove the bus on everything! We were charged with very little to do except make the difficult and stressful decision of what place we could build a home in, and for that I am eternally grateful. I wouldn't recommend another realtor in the area before Sudi. Do yourself a favor and start working with her before you cold call anyone else."
  
  —Kym | Agent: Sudi Swirles
- "Great realtor with comprehensive knowledge of the Durham and Chapel Hill markets!! Helped us buy a house in Durham quickly in a very competitive market. Great advocate for the buyer!!! "
  
  —Linda | Agent: Sudi Swirles
- "Susan was incredibly knowledgeable with all of the details throughout the entire process. Susan was able to connect us with great people during our inspection process that enabled us to move forward with confidence. Given we were moving from out of state, this was so helpful and appreciated."
  
  —Scott and Catherine | Agent: Susan Peak
- "Excellent knowledge of market; Timely response; Very professional negotiations."
  
  —John and Melanie | Agent: Laurie Hutchings
- "Susan's service is perfect! She listened, understood my needs, kept me posted, did a lot of “leg” work, was available when needed, explained all details, was encouraging, and handled my total house sale! Susan was great to work with and always a pleasure to see. "
  
  —Suzanne | Agent: Susan Peak
- "Laurie helped us keep the worries of selling our home low. She is a credit to her profession."
  
  —James and Alice | Agent: Laurie Hutchings
- "Todd was excellent."
  
  —Linda | Agent: Todd Cromer
- "She knows the area very well and doesn’t pressure you. She seems to enjoy showing homes to people."
  
  —Megan | Agent: Laurie Hutchings
- "Jane never gave up, went above & beyond what was necessary-even when she was sick. Can’t say enough good things. Her attention to detail kept me in line!!"
  
  —Rex and Janet | Agent: Jane Phillips
- "Jane's enthusiasm for my house, her suggestions for showing, her real estate knowledge, her prompt responses to my questions, her obvious experience and help with negotiations. Also the South Carolina connection and the fact that she was so easy to talk to."
  
  —Donna | Agent: Jane Phillips
- "Jane is great. She was very responsive through the home selling process. Very happy!"
  
  —Joe and Amanda | Agent: Jane Phillips
- "We have already recommended PSCP to our friends. Katie Joyce was a pleasure to work with. From the beginning, she gave us what proved to be sound advice about what we needed to do to make our home presentable in the most favorable light. That advice was mostly about how to arrange things, what to have in sight, what to have out of sight. Her advice was not to spend a lot of money up front other than replacing anything that was obviously broken. Katie knows the process and expertly guided through what to expect in all aspects of setting price, making the house available for showing, negotiating the final price, working through due diligence, and preparation of the final paperwork. She communicated with the buyers’ agent in a timely manner."
  
  —David and Polly | Agent: Katie Joyce
- "Dede cared so much about finding the right home and paid attention to my likes & dislikes that she could tell if I would like a property …on her knowledge of it & my taste (although she would never turn me down if I, sometimes wrongly, insisted on seeing a property)."
  
  —Charles | Agent: Dede Hall
- "Dede has so much knowledge about the market, and always had the answer to our MANY questions. She’s a pleasure to work with. We had one week to look, and her preparation and organization were fantastic."
  
  —Mike and Melissa  | Agent: Dede Hall
- "Katie was the consummate professional throughout her interactions with us. She listened carefully to our concerns and always offered us objective and candid advice delivered in a most friendly and supportive manner. The advice she gave us on preparing our house for sale and on setting the asking price was spot on, enabling us to sell our house at a great price the first day it was on the market. Katie managed the flow of all the necessary paperwork and handled the negotiations with the other realtors in a way that minimized the time and energy we had to spend on these issues -- a huge relief to us. We definitely give Katie high marks and would recommend her to anyone seeking a realtor."
  
  —dmwbutler | Agent: Katie Joyce
- "I would totally recommend Dede. We were long distance buyers and Dede went out of her way to preview properties that we saw online and give us feedback on them. Also we appreciate the work Todd did for us when Dede was unavailable."
  
  —Cynthia | Agent: Dede Hall
- "Todd is easy going yet very knowledgeable and responsive. Would highly recommend."
  
  —Erik | Agent: Todd Cromer
- "Todd is easy going yet very knowledgeable and responsive. Would highly recommend."
  
  —Erik and Katie | Agent: Todd Cromer
- "Susan is very knowledgable regarding Hope Valley area real estate."
  
  —Cecilia and Dana | Agent: Susan Peak
- "Good overall knowledge of market."
  
  —Ned and Ann | Agent: Laurie Jahnke Hutchings
- "We wholeheartedly recommend Susan. She not only knew our wants and needs but knew the neighborhoods and their houses."
  
  —Kenneth and Margaret | Agent: Susan Peak
- "Jennifer is the single BEST Realtor® I have ever dealt with. She is awesome. Have already referred to her. The BEST. She made our challenging situation simple. We love her."
  
  —Robert and Marianne | Agent: Jennifer Nichols
- "Laurie wasn't pushy or over bearing. She was low key, patient, and listened well. She offered sage advice and her opinion but wasn't a lobbyist, pressuring us to a course of action. This was our first transaction and she was a very effective and helpful guide."
  
  —Brian and Carolyn | Agent: Laurie Jahnke
- "Jane has helped our family buy and sell at least six properties in the last six years. She is now a dear friend who gives good advice on real estate and Durham in general. She is always looking out for us."
  
  —Jeffrey and Carson | Agent: Jane Phillips
- "We love Susan and your agency. This is our 2nd house she has helped us find/buy and we will keep coming back. She is thoughtful, caring, responsive, engaged and an advocate for home sellers/buyers."
  
  —Elina and Charles | Agent: Susan Peak
- "Already recommended her to two. Love you Sudi-You are the BEST!!"
  
  —Annie | Agent: Sudi Swirles
- "Prompt replies always; helpful with various aspects as I was doing this search for a home on a tight time frame and from out of town. Treated me like a friend as we drove around to properties. She figured out what I wanted and encouraged me to voice my opinion to help her."
  
  —Lisa | Agent: Dede Hall
- "Dede is a kind honest person who has an excellent understanding of the real estate market and process."
  
  —Diann and Charles | Agent: Dede Hall
- "Katie is very knowledgeable and professional. She was very helpful in pricing our house which was not easy due to a lack on comps. She recommended raising the price 100,000 from our original plan and we got a full price offer. When the 1st appraisal came up short, Katie prepared a detailed comp sheet for the second appraisal which came in perfect."
  
  —Robert and Cheryl | Agent: Katie Joyce
- "On the top of the negotiations process, trustworthy, fun to be around. Really grateful for her service!"
  
  —Roger and Jennifer | Agent: Susan Peak
- "Sudi was wonderful-helpful, calm and dependable. We’d recommend her in a heartbeat."
  
  —Kelly and Jill | Agent: Sudi Swirles
- "Dede was knowledgeable about our neighborhood. She prepared a terrific brochure to promote our house. Gave us good advice on setting price. The house sold in one day! I was also very glad she had Jane Phillips fill in while Dede was away. Jane was wonderful! Had all the information and helped us deal with some inspection problems. She's certainly an "A" as well."
  
  —Richard and Vicky | Agent: Dede Hall
- "Jennifer was an extremely detailed oriented broker. From the beginning of our relationship she listened carefully to our needs and priorities, she patiently worked with us to view a wide range of homes and non our wishers, she took copious notes and communicated effectively with the seller, and she insured we were informed and well represented throughout the buying process. Jennifer is dedicated and committed to client satisfaction. A++"
  
  —Stephen and Shelby | Agent: Jennifer Nichols
- "Jennifer worked with us for over 2 years off and on as properties came on the market. She kept us updated on new listings-keeping those that she knew we would not like off our radar. Jennifer always kept us in the loop and did all she could to make things easy-which they were!"
  
  —Stephen and Shelby | Agent: Jennifer Nichols
- "Clone Todd! Todd was extremely helpful and guided us through the home buying process from start to finish. As first time home buyers, Todd’s assistance was invaluable in making this a great experience for us both."
  
  —Kimberly | Agent: Todd Cromer
- "Dede was helpful, informative, friendly & professional and helped through each step of this process - especially valuable because we were first time home buyers."
  
  —Lindsey and Paul | Agent: Dede Hall
- "I have already recommended Katie to several acquaintances. She has been a great help in the entire process, very receptive to my needs and preferences. Her knowledgeability was also a great resource in negotiating and advising on what would be appealing to the seller but still with by best interest at heart. I would definitely want to work with her in the future."
  
  —Marion | Agent: Katie Joyce
- "Dede was awesome. She is so smart and professional. She knows how to do her job better than anyone in the field. I have extremely high expectations and Dede certainly met them in every way."
  
  —David | Agent: Dede Hall
- "Laurie took a personal interest in our needs. She is very objective and open minded. It felt like we have known her all of our lives. She is welcome in our home anytime and if she needs anything I wouldn’t hesitate to assist."
  
  —Duane and Rhonda | Agent: Laurie Jahnke
- "Prompt response time, always stayed in touch & kept an eye out for our wants, listened well, patient, flexible, available, never pushy, provided us with a good variety of properties & resources, researched our questions, went above & beyond during our closing process to let us in & help us during inspection/repairs. Overall, Todd is genuine, knowledgeable, helpful, straightforward, honest & kind. We so enjoyed working with him!"
  
  —William and Jean | Agent: Todd Cromer
- "Jane was knowledgeable about the whole process. She kept us informed and provided guidance. She made the process easy as possible. We really appreciate all her help!"
  
  —Martin | Agent: Jane Phillips
- "Susan is thoughtful, knowledgable, friendly, supportive and non-intrusive."
  
  —Geof | Agent: Susan Peak
- "Laurie handled everything while I was 600 miles away. She was adept at negotiating with the buyer."
  
  —Charles | Agent: Laurie Jahnke
- "Dede was great to answer any and all questions I had and worked will with all parties involved! Will recommend to all friends!"
  
  —Christopher | Agent: Dede Hall
- "As first time homebuyers, we were positively blown away by our wonderful experience with her, and if we move again, we hope to work with her at that time. Jane is knowledgable, personable, quick to respond, and thorough in her work. In addition, she is fun to talk to and put us at ease from the start. She went out of her way to make us feel welcome to Durham and honestly could not have had a better experience."
  
  —Cal and Lilly | Agent: Jane Phillips
- "Dede really knows real estate. She was incredibly helpful through out the process and has even recommended great contractors to us since we closed. She is also genuinely nice and we like her a lot."
  
  —Gavin and Denise | Agent: Dede Hall
- "Ann's professionalism is outstanding! Trustworthy-- very professional and helpful in any way. Pleasant, nice appearance! Prompt in taking care of any situation!"
  
  —Helga | Agent: Ann Cavallito
- "Outstanding customer service. DJ went above and beyond throughout a lengthy and protracted process."
  
  —David | Agent: DJ Maniace
- "She stuck with us 100% in a very difficult selling market. She was even, clear, skilled, diplomatic and very attentive. Quick to respond as well, likeable, hardworking, a good person and a good Realtor. I recommend her highly and appreciate so much that the house did indeed sell!!!"
  
  —Robert and Sarah | Agent: DJ Maniace
- "Sudi was sensitive to our personal situation and responsive to our inexperience with the many details of getting our house ready to sell. She carefully explained aspects of buying and selling real estate that we were not familiar with."
  
  —Nathan and Ruth | Agent: Sudi Swirles
- "Sudi is competent, knowledgeable and resourceful. A pleasure to work with."
  
  —Cynthia | Agent: Sudi Swirles
- "It was about as perfect as you could possibly expect. Susan is not only a true professional but shared her contacts and information generously. She is terrific!"
  
  —Kenneth and De | Agent: Susan Peak
- "We worked with Susan for many years and we trust her knowledge and judgment regarding the local real estate market, especially the Hope Valley area."
  
  —Dana and Cecilia | Agent: Susan Peak
- "Jane doesn’t push her clients into any decisions they are not comfortable with, especially during negotiations. She goes beyond the call of duty in helping clients. She is also delightful to work with and has a very tactful way of telling clients what they need to hear, not what she thinks they want to hear. Exceptional!!"
  
  —Bruce and Kathryn | Agent: Jane Phillips
- "Jane is professional and hardworking, yet she also shows such genuine interest in our family. She always had our best interests at heart, was a great listener, and really seemed to care about us. Jane also has an excellent network within the community and really knows Hope Valley well."
  
  —Julian and Elizabeth | Agent: Jane Phillips
- "Laurie is a thoughtful and knowledgeable broker who is able to strike a balance between the needs of the client and the job at hand (helping them to buy or sell). She never loses focus and is an excellent negotiator."
  
  —Jeffrey and Pamela | Agent: Laurie Jahnke
- "Laurie also provided prompt responses to our email and phone calls. She made the whole process very easy and was very reliable and knowledgeable, which was great for us as first time home buyers. Also, Laurie went above and beyond to meet with us when we requested. Just a great guide in this whole experience."
  
  —Mary | Agent: Laurie Jahnke
- "Katie was very down to earth. She listened to what we wanted as well as what we might want. She is very well traveled which corresponded to our lifestyle. Overall great experience with her."
  
  —McKinley and Jewal | Agent: Katie Joyce
- "Katie is very attentive, understanding and prompt. She was on top of the details of the process and walked us through each step. She was enthusiastic and pleasant through it all even with other external challenges. Very dedicated."
  
  —James | Agent: Katie Joyce

3608 Shannon Road
Suite 100 (map & directions)
Durham, NC 27707
ph: 919.419.1234
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